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Terms and Conditions

PLEASE READ THE FOLLOWING TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

This document is an electronic record in terms of Information Technology Act, 2000 and Rules there under (‘the Act’), as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Act. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the Terms of Use, Rules and Regulations and Privacy Policy for access or usage ofwww.auzaro.com website.

Welcome to www.auzaro.com (Aanya E Commerce Pvt Ltd). The domain namewww.auzaro.com (hereinafter referred to as the ‘Website’ or ‘Site’) is owned by Mr. Shrawan Agarwal founder of Aanya E-Commerce Pvt Ltd a company incorporated under the Companies Act, 1956 with its registered office at : Flat No. 301, Gulmohar Apart, Civil Lines, Nagpur MH 440001 (hereinafter referred to as ‘www.auzaro.com’). Platform/Aggregator for Buying/Selling of industrial products online.

The accompanying ‘Terms of Use’/ Terms of Service Agreement (hereinafter referred to as the ‘Agreement’) describes the terms and conditions applicable to your access and use of the services, tools and of the website at www.auzaro.com, including the applicable policies which are incorporated herein by way of reference. This document is a legally binding agreement between you, as the user(s) of the Site (hereinafter referred to as ‘you’, ‘your’ or ‘User’), and thewww.auzaro.com entity listed in clause 2.1 below (hereinafter referred to as ‘we’, ‘our’ or ‘www.auzaro.com’).

(For the purpose of these Terms of Use, wherever the context so requires ‘You’ or ‘User’ shall mean any natural or legal person who has agreed to become a ‘Buyer’ on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. ‘You’ would mean the ‘Seller’ when expressly mentioned so. www.auzaro.com allows the User to surf the Website or making purchases without registering on the Website. The term ‘We’, ‘Us’, ‘Our’ shall mean www.auzaro.com

This Agreement governs your use of this website, www.auzaro.com, / (hereinafter referred to as the ‘Business Name’) offer of products for purchase on this Website, or your purchase of products available on this Website. This Agreement includes, and incorporates by this reference, the policies and guidelines as referenced below.

ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.

Thus, if you transact on the Website, you shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website and/ or use any of the services provided by us through the Website, including but not limited to, (e.g. Product Reviews, Seller Reviews etc.), you shall be contracting with www.auzaro.com and these Terms and Conditions, including the Policies etc. constitute your binding obligations, with .www.auzaro.com

By impliedly or expressly accepting these Terms of Use, You also accept the referenced Policies/ Guidelines etc., being subject to change, and the Terms of Use, being subject to change.

This Agreement does not alter in any way the terms or conditions of any other written agreement you may have with any third party for any other product(s) or service(s).

If you do not agree to this Agreement (including any referenced Policies or Guidelines), please immediately terminate your use of the Website. If you would like to print this Agreement, please click the print button on your browser toolbar.

We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use/ Policies attached thereto, at any time without any prior written notice to you. It is your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms of Use, We grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Websitewww.auzaro.com encourages you to review this Agreement whenever you visit the Website to make sure that you understand the Terms and Conditions governing use of the Website.

1. Application and Acceptance of the Terms

  • Your use of the Site and www.auzaro.com’s services, hardware, software and products (collectively hereinafter referred to as the as the ‘Services’) is subject to the Terms and Conditions contained in this document as well as the Private Policy, (http://auzaro.com/content/PrivacyPolicy) the Product Listing Policy (provide link to Product Listing policy) and any other rules and policies of the Sites thatwww.auzaro.com may publish from time to time.  This document and such other Rules and Policies of the Site are collectively referred to below as the ‘Terms’.  By accessing the Site or using the Services, you agree to accept and be bound by these Terms.  Please do not use the Services or the Site if you do not accept all of the Terms and the present document as a whole.
  • At the outset it may be noted that you may not use the Services and may not accept the Terms if:
    • You are not of legal age to form a binding contract with www.auzaro.com. Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are ‘incompetent to contract’ within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the www.auzaro.com website and shall not transact on or use the website. As a minor if you wish to use or transact on website, such use or transaction may be made by your legal guardian or parents on the Website. www.auzaro.comreserves the right to terminate your membership and / or refuse to provide you with access to the Website if it is brought to www.auzaro.com notice or if it is discovered that you are under the age of 18 years; or
    • you are not permitted to receive any Services under the laws of India or other countries / regions including the country / region in which you are resident or from which you use the Services.
    • You acknowledge and agree that www.auzaro.com may amend any Terms at any time by posting the relevant amended and restated Terms on the Site.  By continuing to use the Services or the Site, you agree that the amended Terms will apply to you.
    • In the event that you may be required to enter into a separate agreement, whether online or offline, with www.auzaro.com or our affiliate for any Service (‘Additional Agreements’).  If there is any conflict or inconsistency between the Terms and an Additional Agreement, the Additional Agreement shall take precedence over the Terms only in relation to that Service concerned.
    • The Terms may not otherwise be modified except in writing by an authorized officer of www.auzaro.com.

Henceforward:

  • All commercial/contractual terms are offered by and agreed to between Buyers and Sellers alone. The commercial/contractual terms include without limitation, price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. www.auzaro.com does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Buyers and Sellers.
  • www.auzaro.com does not make any representation or Warranty as to specifics (such as quality, value, salability, etc) of the products or services proposed to be sold or offered to be sold or purchased on the Website.
  • www.auzaro.com does not implicitly or explicitly support or endorse the sale or purchase of any products or services on the Website.
  • www.auzaro.comaccepts no liability for any errors or omissions, whether on behalf of itself or third parties.
  • www.auzaro.com is not responsible for any non-performance or breach of any contract entered into between Buyers and Sellers.
  • www.auzaro.com cannot and does not guarantee that the concerned Buyers and/or Sellers will perform any transaction concluded on the Website.
  • www.auzaro.comshall not and is not required to mediate or resolve any dispute or disagreement between Buyers and Sellers.
  • www.auzaro.com does not make any representation or warranty as to the item-specifics (such as legal title, creditworthiness, identity, etc) of any of its Users. You are advised to independently verify the bona fides of any particular User that You choose to deal with on the Website and use Your best judgment in that behalf.
  • www.auzaro.com does not at any point of time during any transaction between Buyer and Seller on the Website come into or take possession of any of the products or services offered by Seller nor does it at any point gain title to or have any rights or claims over the products or services offered by Seller to Buyer.
  • At no time shall www.auzaro.com hold any right, title or interest over the products nor shall.
  • www.auzaro.com have any obligations or liabilities in respect of such contract entered into between Buyers and Sellers. www.auzaro.com is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.
  • The Website is only a platform that can be utilized by Users to reach a larger base to buy and sell products or services. www.auzaro.com is only providing a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Seller and the Buyer.
  • At no time shall www.auzaro.com hold any any right, title or interest over the products nor shall www.auzaro.com have any obligations or liabilities in respect of such contract.
  • www.auzaro.com is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.
  • You shall independently agree upon the manner and terms and conditions of delivery, payment, insurance etc. with the seller(s) that You transact with.
      Disclaimer: Pricing on any product(s) as is reflected on the Website may due to some technical issue, typographical error or product information published by seller may be incorrectly reflected and in such an event seller may cancel such your order(s).
  • You release and indemnify www.auzaro.com and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Users of the Website and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf.(Aanya E-commerce Private Limited) cannot take responsibility or control the information provided by other Users which is made available on the Website. You may find other User's information to be offensive, harmful, inconsistent, inaccurate, or deceptive. Please use caution and practice safe trading when using the Website.
    Please note that there could be risks in dealing with underage persons or people acting under false pretence.

PART A
Viz-a-viz ‘Buyers’

(buyers as individuals / industry units??) any specific requirements- do you want to mention a point of contact of and for companies/ industrial units that will be purchasing from you?

Point of Contact: Shrawan Agarwal
Contact no: 9820294562

2. Provision of Services

  • The www.auzaro.com, being the contracting entity that you are contracting with is Aanya E-Commerce Private Limited (Company registration details/ provide link to details) if you are a registered member of the Site and registered or resident in India.  As some or part of the Services may be supported and provided by affiliates of www.auzaro.com, may delegate some of the Services to its affiliates, who you agree may invoice you for their part of the Services.
  • You must register as a member on the Site in order to access and use some Services. Further, www.auzaro.com reserves the right, without prior notice, to restrict access to or use of certain Services (or any features within the Services) to paying Users or subject to other conditions that www.auzaro.com may impose in our discretion. 
    If you use the Website, You shall be responsible for maintaining the confidentiality of your Display Name and Password and you shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse to provide you with access to the Website.
    Membership on the Website is free for buyers www.auzaro.com does not charge any fee for browsing and buying on the Website. www.auzaro.com reserves the right to change its Fee Policy from time to time. In particular, www.auzaro.com may at its sole discretion introduce new services and modify some or all of the existing services offered on the Website. In such an event www.auzaro.com reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee Policy shall be posted on the Website and such changes shall automatically become effective immediately after they are posted on the Website. Unless otherwise stated, all fees shall be quoted in ‘Indian Rupees’. You shall be solely responsible for compliance of all applicable laws including those in India for making payments to www.auzaro.com .
  • Services (or any features within the Services) may vary for different regions and countries. No warranty or representation is given that a particular Service or feature or function thereof or the same type and extent of the Service or features and functions thereof will be available for Users. www.auzaro.com may in our sole discretion limit, deny or create different level of access to and use of any Services (or any features within the Services) with respect to different Users.
  • www.auzaro.com may launch, change, upgrade, impose conditions to, suspend, or stop any Services (or any features within the Services) without prior notice except that in case of a fee-based Service, such changes will not substantially adversely affect the paying Users in enjoying that Service.
  • Some Services may be provided by www.auzaro.com’s affiliates on behalf ofwww.auzaro.com.

3. Users Generally

  • As a condition of your access to and use of the Site or Services, you agree that you will comply with all applicable laws and regulations when using the Site or Services.
  • You agree to use the Site or Services solely for your own private and internal purposes. You agree that
    • you will not copy, reproduce, download, re-publish, sell, distribute or resell any Services or any information, text, images, graphics, video clips, sound, directories, files, databases or listings, etc available on or through the Site (hereinafter referred to as the ‘Site Content’); and
    • you will not copy, reproduce, download, compile or otherwise use any Site Content for the purposes of operating a business that competes withwww.auzaro.com, or otherwise commercially exploiting the Site Content. Systematic retrieval of Site Content from the Site to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from www.auzaro.com is prohibited. Use of any content or materials on the Site for any purpose not expressly permitted in the present Terms is prohibited.
    • you shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website. We reserve Our right to bar any such activity.
    • you shall not attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website or to any server, computer, network, or to any of the services offered on or through the Website, by hacking, password "mining" or any other illegitimate means.
    • you shall not probe, scan or test the vulnerability of the Website or any network connected to the Website nor breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace any information on any other User of or visitor to Website, or any other customer, including any account on the Website not owned by You, to its source, or exploit the Website or any service or information made available or offered by or through the Website, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than Your own information, as provided for by the Website.
    • you shall not make any negative, denigrating or defamatory statement(s) or comment(s) about Us or the brand name or domain name used by Us including the terms Auzaro (Aanya E-commerce Private Limited etc.), or otherwise engage in any conduct or action that might tarnish the image or reputation, of www.auzaro.com or sellers on platform or otherwise tarnish or dilute any www.auzaro.com’s, trade or service marks, trade name and/or goodwill associated with such trade or service marks ,trade name as may be owned or used by us. You agree that You will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Website or ..www.auzaro.com, systems or networks, or any systems or networks connected to ..www.auzaro.com,.
    • You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person's use of the Website.
    • You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal You send to Us on or through the Website or any service offered on or through the Website. You may not pretend that You are, or that You represent, someone else, or impersonate any other individual or entity.
    • You may not use the Website or any content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of .www.auzaro.com, and / or others.
    • It is possible that other users (including unauthorized users or "hackers") may post or transmit offensive or obscene materials on the Website and that You may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about You due to your use of the Website, and that the recipient may use such information to harass or injure You. We does not approve of such unauthorized uses, but by using the Website You acknowledge and agree that We are not responsible for the use of any personal information that You publicly disclose or share with others on the Website. Please carefully select the type of information that You publicly disclose or share with others on the Website.
  • A bare perusal of the www.auzaro.com’s Privacy Policy http://auzaro.com/content/PrivacyPolicy, which governs the protection and use of personal information about Users in the possession of www.auzaro.com and our affiliates, will ensure you of us ensuring the privacy as well as the importance of maintaining the confidentiality of your personal information. Once you accept the terms of the Privacy Policy and agree to the use of the personal information about you in accordance with the Privacy Policy.
  • www.auzaro.com may allow Users to access to content, products or services offered by third parties through hyperlinks (in the form of word link, banners, channels or otherwise), API or otherwise to such third parties' web sites. You are cautioned to read such web sites' terms and conditions and/or privacy policies before using these Sites. You acknowledge that www.auzaro.com has no control over such third parties' web sites, does not monitor such web sites, and shall not be responsible or liable to anyone for such web sites, or any content, products or services made available on such web sites.
  • You agree not to undertake any action to undermine the integrity of the computer systems or networks of www.auzaro.com and/or any other User nor to gain unauthorized access to such computer systems or networks.
  • You agree not to undertake any action which may undermine the integrity ofwww.auzaro.com’s feedback system, such as leaving positive feedback for yourself using secondary Member IDs or through third parties or by leaving unsubstantiated negative feedback for another User.
  • By posting or displaying any information, content or material (hereinafter referred to as the ‘User Content’) on the Site or providing any User Content to www.auzaro.com or our representative(s), you grant an irrevocable, perpetual, worldwide, royalty-free, and sub-licensable (through multiple tiers) license to www.auzaro.com to display, transmit, distribute, reproduce, publish, duplicate, adapt, modify, translate, create derivative works, and otherwise use any or all of the User Content in any form, media, or technology now known or not currently known in any manner and for any purpose which may be beneficial to the operation of the Site, the provision of any Services and/or the business of the User. You confirm and warrant to www.auzaro.com that you have all the rights, power and authority necessary to grant the above license.

Member Accounts

  • User must be registered on the Site to access or use some Services (a registered User is also referred to as a ‘Member’. In case of companies the definition of member is the company not the contact person.). Except with www.auzaro.com’s approval, one User may only register one member account on the Site. www.auzaro.com may cancel or terminate a User’s member account if www.auzaro.com so deems fit and has reasons to suspect that the User has concurrently registered or controlled two or more member accounts. Further, www.auzaro.com may reject User’s application for registration for any reason and reserves such right.
  • Upon registration on the Site, www.auzaro.com shall assign an account and issue a member ID and password (the latter shall be chosen by a registered User during registration) to each registered User. An account may have a web-based email account with limited storage space for the Member to send or receive emails intimating information required from the Site/ its affiliates.
  • A set of Member ID and password is unique to a single account. Each Member shall be solely responsible for maintaining the confidentiality and security of your Member ID and password and for all activities that occur under your account. No Member may share, assign, or permit the use of your Member account, ID or password by another person outside of the Member’s own business entity. Member agrees to notify www.auzaro.comimmediately if you become aware of any unauthorized use of your password or your account or any other breach of security of your account.
  • Member agrees that all activities that occur under your account (including without limitation, posting any company or product information, clicking to accept any Additional Agreements or rules, subscribing to or making any payment for any services, sending emails using the email account or sending SMS) will be deemed to have been authorized by the Member.
  • Member acknowledges that sharing of your account with other persons, or allowing multiple users outside of your business entity to use your account (hereinafter collectively referred to as ‘multiple use’), may cause irreparable harm towww.auzaro.com or other Users of the Sites. Member shall indemnify www.auzaro.com, our affiliates, directors, employees, agents and representatives against any loss or damages (including but not limited to loss of profits) suffered as a result of the multiple use of your account. Member also agrees that in case of the multiple use of your account or Member’s failure to maintain the security of your account, www.auzaro.comshall not be liable for any loss or damages arising from such a breach and shall have the right to suspend or terminate Member’s account without liability to Member.

Member’s Responsibilities

  • Each Member represents, warrants and agrees that:
    • you have full power and authority to accept the Terms, to grant the license and authorization and to perform the obligations hereunder;
    • you use the Sites and Services for business purposes only; and
    • the address you provide when registering is the principal place of business of your business entity.  For purposes of this provision, a branch or liaison office will not be considered a separate entity and your principal place of business will be deemed to be that of your head office.
  • Member will be required to provide information or material about your entity, business or products/services as part of the registration process on the Sites or your use of any Service or the member account.  Each Member represents, warrants and agrees that:
    • such information and material whether submitted during the registration process or thereafter throughout the continuation of the use of the Sites or Service is true, accurate, current and complete; and
    • you will maintain and promptly amend all information and material to keep it true, accurate, current and complete.
  • Upon becoming a Member, you consent to the inclusion of the contact information about you in our ‘Buyer Database’ and authorize www.auzaro.com and our affiliates to share the contact information with other Users or otherwise use your personal information in accordance with the Privacy Policy.
  • Each Member represents, warrants and agrees that:
    • you shall be solely responsible for obtaining all necessary third party licenses and permissions regarding any User Content that you submit, post or display;
    • any User Content that you submit, post or display does not infringe or violate any of the copyright, patent, trademark, trade name, trade secrets or any other personal or proprietary rights of any third party (hereinafter referred to as ‘Third Party Rights’); and (http://auzaro.com/content/IPR
    • you have the right and authority to sell, trade, distribute or export or offer to sell, trade, distribute or export the products or services described in the User Content and such sale, trade, distribution or export or offer does not violate any Third Party Rights.
  • Each Member further represents, warrants and agrees that the User Content that you submit, post or display shall:
    • be true, accurate, complete and lawful;
    • not be false, misleading or deceptive;
    • not contain information that is defamatory, libellous, threatening or harassing, obscene, objectionable, offensive, sexually explicit or harmful to minors;
    • not contain information that is discriminatory or promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
    • not violate the Product Listing Policy, other Terms or any applicable Additional Agreements
    • not violate any applicable laws and regulations (including without limitation those governing export control, consumer protection, unfair competition, or false advertising) or promote any activities which may violate any applicable laws and regulations;
    • not contain any link directly or indirectly to any other web Sites which includes any content that may violate the Terms.
  • Each Member further represents, warrants and agrees that you shall:
    • Carry on your activities on the Site in compliance with any applicable laws and regulations;
    • conduct your business transactions with other users of the Site in good faith;
    • carry on your activities in accordance with the Terms and any applicable Additional Agreements;
    • not use the Services or Site to defraud any person or entity (including, but not limited to, sale of stolen items, use of stolen credit/debit cards);
    • not impersonate any person or entity, misrepresent yourself or your affiliation with any person or entity;
    • not engage in spamming or phishing;
    • not engage in any other unlawful activities (including, but not limited to, those which would constitute a criminal offence, give rise to civil liability,  etc) or encourage or abet any unlawful activities;
    • not involve attempts to copy, reproduce, exploit or expropriate www.auzaro.com’s various proprietary directories, databases and listings;
    • not involve any computer viruses or other destructive devices and codes that have the effect of damaging, interfering with, intercepting or expropriating any software or hardware system, data or personal information;
    • not involve any scheme to undermine the integrity of the data, systems or networks used by www.auzaro.comand/or any user of the Sites or gain unauthorized access to such data, systems or networks;
    • not engage in any activities that would otherwise create any liability forwww.auzaro.comor our affiliates.
  • Member may not use the Services and member account to engage in activities which are identical or similar to www.auzaro.com’s e-commerce marketplace business.
  • If Member provides a business referee, Member represents, warrants and agrees that you have obtained all necessary consents, approvals and waivers from your business partners and associates to (a) act as your business referee; (b) post and publish their contact details and information, reference letters and comments on their behalf; and (c) that third parties may contact such business referees to support claims or statements made about you. You further warrant and agree that all reference letters and comments are true and accurate and third parties may contact the business referees without the need to obtain your consent.
  • Member agrees to provide all necessary information, materials and approval, and render all reasonable assistance and cooperation necessary for www.auzaro.com’s provision of the Services, evaluating whether Member has breached the Terms and/or handling any complaint against the Member.  If Member’s failure to do so results in delay in, or suspension or termination of, the provision of any Service,www.auzaro.comshall not be obliged to extend the relevant service period nor shall be liable for any loss or damages arising from such delay, suspension or termination.
  • Member acknowledges and agrees that www.auzaro.com shall not be required to actively monitor nor exercise any editorial control whatsoever over the content of any message or material or information created, obtained or accessible through the Services or Site. www.auzaro.com does not endorse, verify or otherwise certify the contents of any comments or other material or information made by any Member. Each Member is solely responsible for the contents of their communications and may be held legally liable or accountable for the content of their comments or other material or information
  • Member acknowledges and agrees that the Services may only be used by businesses and their representatives for business use and not for individual consumers or for personal use.
  • Member acknowledges and agrees that each Member is solely responsible for observing applicable laws and regulations in its respective jurisdictions to ensure that all use of the Site and Services are in compliance with the same.

6. Breaches by Members

  • www.auzaro.com reserves the right in our sole discretion to remove, modify or reject any User Content that you submit to, post or display on the Site which we reasonably believe is unlawful, violates the Terms, could subject www.auzaro.com or our affiliates to liability, or is otherwise found inappropriate in www.auzaro.com’s opinion.
  • If any Member breaches any Terms or if www.auzaro.com has reasonable grounds to believe that any Member is in breach of any the Terms, www.auzaro.com shall have the right to impose a penalty against the Member, or suspend or terminate the Member’s account or subscription of any Service without any liability to the Member.   www.auzaro.com shall also have the right to restrict, refuse or ban any and all current or future use of any other Service that may be provided by www.auzaro.com.  The penalties that www.auzaro.com may impose include, among others, warning, removing any product listing or other User Content that the Member has submitted, posted or displayed, imposing restrictions on the number of product listings that the Member may post or display, or imposing restrictions on the Member’s use of any features or functions of any Service for such period as www.auzaro.com may consider appropriate in our sole discretion.
  • Without limiting to the generality of the provisions of the Terms, a Member would be considered as being in breach of the Terms in any of the following circumstances:
    • upon complaint or claim from any third party, www.auzaro.com has reasonable grounds to believe that such Member has willfully or materially failed to perform your contract with such third party including without limitation where the Member has failed to deliver any items ordered by such third party after receipt of the purchase price, or where the items Member has delivered materially fail to meet the terms and descriptions outlined in your contract with such third party,
    • www.auzaro.com has reasonable grounds to suspect that such Member has used a stolen credit card or other false or misleading information in any transaction with a counter party,
    • www.auzaro.com has reasonable grounds to suspect that any information provided by the Member is not current or complete or is untrue, inaccurate, or misleading, or
    • www.auzaro.com believes that the Member’s actions may cause financial loss or legal liability to www.auzaro.com or our affiliates or any other Users.
  • www.auzaro.com reserves the right to cooperate fully with governmental authorities, private investigators and/or injured third parties in the investigation of any suspected criminal or civil wrongdoing.  Further, www.auzaro.com may disclose the Member's identity and contact information, if requested by a government or law enforcement body, an injured third party, or as a result of a subpoena or other legal action. www.auzaro.com shall not be liable for damages or results arising from such disclosure, and Member agrees not to bring any action or claim againstwww.auzaro.com for such disclosure.
  • If a Member is in breach of the Terms, www.auzaro.com also reserves the right to publish the records of such breach on the Sites.  If such breach involves or is reasonably suspected of involving dishonest or fraudulent activities, www.auzaro.comalso reserves the right to disclose the records of such breach to our affiliates. Suchwww.auzaro.com affiliates may impose limitation on, suspend or terminate the Member’s use of all or part of the services provided by such affiliates to the Member, take other remedial actions, and publish the records about the Member’s breach of the Terms on the websites operated by or controlled by such www.auzaro.com affiliates.
  • www.auzaro.com may, at any time and in our reasonable discretion, impose limitations on, suspend or terminate the Member’s use of any Service or the Site without being liable to the Member if www.auzaro.com has received notice that the Member is in breach of any agreement or undertaking with any affiliate of www.auzaro.com and such breach involves or is reasonably suspected of involving dishonest or fraudulent activities.  www.auzaro.com shall have the right to publish the records of such breach on the Site.  www.auzaro.com shall not be required to investigate such breach or request confirmation from the Member.
  • Each Member agrees to indemnify www.auzaro.com, our affiliates, directors, employees, agents and representatives and to hold them harmless, from any and all damages, losses, claims and liabilities (including legal costs on a full indemnity basis) which may arise from your submission, posting or display of any User Content, from your use of the Sites or Services, or from your breach of the Terms.
  • Each Member further agrees that www.auzaro.comis not responsible, and shall have no liability to you or anyone else for any User Content or other material transmitted over the Site, including fraudulent, untrue, misleading, inaccurate, defamatory, offensive or illicit material and that the risk of damage from such material rests entirely with each Member. www.auzaro.com reserves the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by the Member, in which event the Member shall cooperate with www.auzaro.com in asserting any available defenses.

PARTB
Viz-a-viz‘Sellers’
Use of the Website

You (the Seller) agree, undertake and confirm that Your use of Website shall be strictly governed by the following binding principles:

  • You shall not host, display, upload, modify, publish, transmit, update or share any information which:
    • belongs to another person and to which You does not have any right to;
    • is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
    • is misleading in any way;
    • is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, paedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;
    • harasses or advocates harassment of another person;
    • involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming";
    • promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;
    • infringes upon or violates any third party's rights [including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity];
    • promotes an illegal or unauthorized copy of another person's copyrighted work (see "Copyright complaint" below for instructions on how to lodge a complaint about uploaded copyrighted material)(provide link to IPR protection policy page), such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
    • contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);
    • provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;
    • provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;
    • contains video, photographs, or images of another person (with a minor or an adult).
    • tries to gain unauthorized access or exceeds the scope of authorized access to the Website or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Website or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
    • engages in commercial activities and/or sales without Our prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of "virtual" products related to the Website. Throughout this Terms of Use, www.auzaro.com's prior written consent means a communication coming from.www.auzaro.com Legal Department, specifically in response to Your request, and specifically addressing the activity or conduct for which You seek authorization;
    • solicits gambling or engages in any gambling activity which We, in Our sole discretion, believes is or could be construed as being illegal;
    • interferes with another USER's use and enjoyment of the Website or any other individual's User and enjoyment of similar services;
    • refers to any website or URL that, in Our sole discretion, contains material that is inappropriate for the Website or any other website, contains content that would be prohibited or violates the letter or spirit of these Terms of Use.
    • harm minors in any way;
    • infringes any patent, trademark, copyright or other proprietary rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products;
    • violates any law for the time being in force;
    • deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
    • impersonate another person;
    • contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms, time bombs, cancel bots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;
    • threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation;
    • shall not be false, inaccurate or misleading;
    • shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force;
    • shall not create liability for Us or cause Us to lose (in whole or in part) the services of Our internet service provider ("ISPs") or other suppliers.
  • You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules there under as applicable and as amended from time to time and also all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/VAT, Income Tax, Service Tax, Central Excise, Custom Duty, Local Levies) regarding Your use of Our service and Your listing, purchase, solicitation of offers to purchase, and sale of products or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.
  • Solely to enable Us to use the information You supply Us with, so that we are not violating any rights You might have in Your Information, You agree to grant Us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights You have in Your Information, in any media now known or not currently known, with respect to Your Information. We will only use Your information in accordance with the Terms of Use and Privacy Policy applicable to use of the Website.
  • From time to time, You shall be responsible for providing information relating to the products or services proposed to be sold by You. In this connection, You undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasize the attributes of such products or services so as to mislead other Users in any manner.
  • You shall not engage in advertising to, or solicitation of, other Users of the Website to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on the Website or related to us. You may not transmit any chain letters or unsolicited commercial or junk email to other Users via the Website. It shall be a violation of these Terms of Use to use any information obtained from the Website in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person other than Us without Our prior explicit consent.
  • In order to protect Our Users from such advertising or solicitation, We reserve the right to restrict the number of messages or emails which a user may send to other Users (between Sellers and Buyers) in any 24-hour period which We deems appropriate in its sole discretion. You understand that We have the right at all times to disclose any information (including the identity of the persons providing information or materials on the Website) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, We can (and You hereby expressly authorize Us to) disclose any information about You to law enforcement or other government officials, as we, in Our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.
  • We reserve the right, but has no obligation, to monitor the materials posted on the Website. www.auzaro.com shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use. Notwithstanding this right, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE WEBSITE AND IN YOUR PRIVATE MESSAGES. Please be advised that such Content posted does not necessarily reflect www.auzaro.com views. In no event shall F……………www.auzaro.com assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on the Website. You hereby represent and warrant that You have all necessary rights in and to all Content which You provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libellous, tortious, or otherwise unlawful information.
  • Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Website, including payment and delivery of related products or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and such advertiser. We shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Website.
  • It is possible that other users (including unauthorized users or "hackers") may post or transmit offensive or obscene materials on the Website and that You may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about You due to your use of the Website, and that the recipient may use such information to harass or injure You. We does not approve of such unauthorized uses, but by using the Website You acknowledge and agree that We are not responsible for the use of any personal information that You publicly disclose or share with others on the Website. Please carefully select the type of information that You publicly disclose or share with others on the Website.
  • www.auzaro.com shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your owner through group/s of people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).
  • As a registered seller, you are allowed to list item(s) for sale on the Website in accordance with the Policies which are incorporated by way of reference in this Terms of Use. You must be legally able to sell the item(s) you list for sale on our Website. You must ensure that the listed items do not infringe upon the intellectual property, trade secret or other proprietary rights or rights of publicity or privacy rights of third parties. Listings may only include text descriptions, graphics and pictures that describe your item for sale. All listed items must be listed in an appropriate category on the Website. All listed items must be kept in stock for successful fulfilment of sales.
  • The listing description of the item must not be misleading and must describe actual condition of the product. If the item description does not match the actual condition of the item, you agree to refund any amounts that you may have received from the Buyer. You agree not to list a single product in multiple quantities across various categories on the Website www.auzaro.com reserves the right to delete such multiple listings of the same product listed by you in various categories.

8. Transactions Between Buyers and Sellers

  • Through the Site, www.auzaro.com provides electronic web-based platforms for exchanging information between buyers and sellers of products and services.   www.auzaro.com additionally provides electronic web-based transaction platforms for Members to place, accept, conclude, manage and fulfill orders for the provision of products and services online within the Site subject to the terms of the www.auzaro.com’s Transaction Services Agreement.  However, for any Services,www.auzaro.com does not represent either the seller or the buyer in specific transactions. www.auzaro.com does not control and is not liable to or responsible for the quality, safety, lawfulness or availability of the products or services offered for sale on the Sites or the ability of the sellers to complete a sale or the ability of buyers to complete a purchase.
  • Users are hereby made aware that there may be risks of dealing with people acting under false pretences. www.auzaro.com uses several techniques to verify the accuracy of certain information our paying Users provide us when they register for a paying membership service on the Site.  However, because user verification on the Internet is difficult, www.auzaro.com cannot and does not confirm each User's purported identity (including, without limitation, paying Members). We encourage you to use various means, as well as common sense, to evaluate with whom you are dealing.
  • Each User acknowledges that it is fully assuming the risks of conducting any purchase and sale transactions in connection with using the Site or Services, and that it is fully assuming the risks of liability or harm of any kind in connection with subsequent activity of any kind relating to products or services that are the subject of transactions using the Site. Such risks shall include, but are not limited to, mis-representation of products and services, fraudulent schemes, unsatisfactory quality, failure to meet specifications, defective or dangerous products, unlawful products, delay or default in delivery or payment, cost mis-calculations, breach of warranty, breach of contract and transportation accidents. Such risks also include the risks that the manufacture, importation, export, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the Site may violate or may be asserted to violate Third Party Rights, and the risk that User may incur costs of defense or other costs in connection with third parties’ assertion of Third Party Rights, or in connection with any claims by any party that they are entitled to defense or indemnification in relation to assertions of rights, demands or claims by Third Party Rights claimants. Such risks also include the risks that consumers, other purchasers, end-users of products or others claiming to have suffered injuries or harms relating to products originally obtained by Users of the Site as a result of purchase and sale transactions in connection with using the Site may suffer harms and/or assert claims arising from their use of such products. All of the foregoing risks are hereafter referred to as "Transaction Risks". Each User agrees that www.auzaro.com shall not be liable or responsible for any damages, claims, liabilities, costs, harms, inconveniences, business disruptions or expenditures of any kind that may arise a result of or in connection with any Transaction Risks.
  • Users are solely responsible for all of the terms and conditions of the transactions conducted on, through or as a result of use of the Site or Services, including, without limitation, terms regarding payment, returns, warranties, shipping, insurance, fees, taxes, title, licenses, fines, permits, handling, transportation and storage.
  • User agrees to provide all information and materials as may be reasonably required bywww.auzaro.com in connection with your transactions conducted on, through or as a result of use of the Site or Services.  www.auzaro.com has the right to suspend or terminate any User’s account if the User fails to provide the required information and materials.
  • In the event that any User has a dispute with any party to a transaction, such User agrees to release and indemnify www.auzaro.com (and our agents, affiliates, directors, officers and employees) from all claims, demands, actions, proceedings, costs, expenses and damages (including without limitation any actual, special, incidental or consequential damages) arising out of or in connection with such transaction.

9. Payments between Buyers and Sellers

  • You, as a Buyer, understand that upon initiating a Transaction You are entering into a legally binding and enforceable contract with the Seller to purchase the products and /or services from the Seller using the Payment Facility, and You shall pay the Transaction Price through Your Issuing Bank to the Seller using Payment Facility.
  • You, as a Buyer, may agree with the Seller through electronic communication and electronic records and using the automated features as may be provided by Payment Facility on any extension / increase in the Dispatch and/or Delivery time and the Transaction shall stand amended to such extent. Any such extension / increase of Dispatch / Delivery time or subsequent notation / variation of the Transaction should be in compliance with Payment Facility Rules and Policies.
  • You, as a Buyer, shall electronically notify auzaro.com using the appropriate mode onwww.auzaro.com Website features upon Delivery or non Delivery within the time period as provided in Policies. Non notification by You of Delivery or non Delivery within the time period specified in the Policies shall be construed as a deemed Delivery in respect of that Transaction. In case of Cash On Delivery transactions, Buyer is not required to confirm the receipt of products or services.
  • You, as a Buyer, shall be entitled to claim a refund of the Transaction Price (as Your sole and exclusive remedy) in case You do not receive the Delivery within the time period agreed in the Transaction or within the time period as provided in the Policies, subject to force majeure clause whichever is earlier. In case you do not raise a refund claim using Website features within the stipulated time than this would make, You ineligible for a refund unless approved later by the seller.
  • You, as a Buyer, understand that the Payment Facility may not be available in full or in part for certain category of products and/or services and/or Transactions as mentioned in the Policies and hence You may not be entitled to a refund in respect of the Transactions for those products and /or services
  • Except for Cash On Delivery transaction, refund, if any, shall be made at the same Issuing Bank from where Transaction Price was received.
  • For Cash On Delivery transactions, refunds, if any, will be made via NEFT/RTGS to the buyers bank account favour of the Buyer (As per registration details provided by the Buyer) or in store credit as chosen by the buyer at the time of return.
  • Refund shall be made in Indian Rupees only and shall be equivalent to the Transaction Price received in Indian Rupees.
  • For electronics payments, refund shall be made through payment facility using NEFT / RTGS or any other online banking / electronic funds transfer system approved by Reserve Bank India (RBI).
  • Refund shall be conditional and shall be with recourse available to www.auzaro.com in case of any misuse by Buyer.
  • Refund shall be subject to Buyer complying with Policies.
  • www.auzaro.com reserves the right to impose limits on the number of Transactions or Transaction Price which www.auzaro.com may receive from on an individual Valid Credit/Debit/ Cash Card / Valid Bank Account/ and such other infrastructure or any other financial instrument directly or indirectly through payment aggregator or through any such facility authorized by Reserve Bank of India to provide enabling support facility for collection and remittance of payment or by an individual Buyer during any time period, and reserves the right to refuse to process Transactions exceeding such limit.
  • www.auzaro.com reserves the right to refuse to process Transactions by Buyers with a prior history of questionable charges including without limitation breach of any agreements by Buyer with.www.auzaro.com or breach/violation of any law or any charges imposed by Issuing Bank or breach of any policy.
  • www.auzaro.com may do such checks as it deems fit before approving the receipt of/Buyers commitment to pay (for Cash On Delivery transactions) Transaction Price from the Buyer for security or other reasons at the discretion of www.auzaro.com. As a result of such check if www.auzaro.com is not satisfied with the creditability of the Buyer or genuineness of the Transaction / Transaction Price, it will have the right to reject the receipt of / Buyers commitment to pay Transaction Price.
  • www.auzaro.com may delay notifying the payment confirmation i.e. informing Seller to Dispatch, if www.auzaro.com deems suspicious or for Buyers conducting high transaction volumes to ensure safety of the Transaction and Transaction Price. In addition, www.auzaro.com may hold Transaction Price and www.auzaro.com may not inform Seller to Dispatch or remit Transaction Price to law enforcement officials (instead of refunding the same to Buyer) at the request of law enforcement officials or in the event the Buyer is engaged in any form of illegal activity.
  • The Buyer and Seller acknowledge that www.auzaro.com will not be liable for any damages, interests or claims etc. resulting from not processing a Transaction/Transaction Price or any delay in processing a Transaction/Transaction Price which is beyond control of www.auzaro.com.
  • Compliance with Laws: Buyer and Seller shall comply with all the applicable laws (including without limitation Foreign Exchange Management Act, 1999 and the rules made and notifications issued there under and the Exchange Control Manual as may be issued by Reserve Bank of India from time to time, Customs Act, Information and Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the rules made there under, Foreign Contribution Regulation Act, 1976 and the rules made there under, Income Tax Act, 1961 and the rules made there under, Export Import Policy of government of India) applicable to them respectively for using Payment Facility and www.auzaro.comWebsite.
  • Buyer's arrangement with Issuing Bank: All Valid Credit / Debit/ Cash Card/ and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed to between the Buyer and the respective Issuing Bank and payment instrument issuing company.
  • All Online Bank Transfers from Valid Bank Accounts are processed using the gateway provided by the respective Issuing Bank which support Payment Facility to provide these services to the Users. All such Online Bank Transfers on Payment Facility are also governed by the terms and conditions agreed to between Buyer and the respective Issuing Bank.

10. Replacement Guarantee

The Replacement Guarantee seeks to assist Buyers who have been defrauded by qualified sellers on the Website. If at the time of delivery and/or within specified days from the date of delivery of the product/s, if any defect is found, then the buyer of the product/s can ask for replacement of the product/s from the seller.

10 Day Replacement Guarantee

The 10 Day Replacement Guarantee seeks to assist Buyers who have been defrauded by qualified sellers on the Website. If at the time of delivery and/or within 10 days from the date of delivery of the product/s, if any defect is found, then the buyer of the product/s can ask for replacement of the product/s from the seller subject to the following terms and conditions:

  • Notify seller of any defects in the product/s at the time of delivery of the product/s and/or within 10 days from the date of delivery and the same product/s will be replaced in return of the defective product/s.
  • Replacement can be for the entire product/s or part/s of the product subject to availability of the same with the seller.

Following products shall not be eligible for return or replacement:
The Products that fall under No-Return Policy.
Provide a list of items that may fall under such category.
For more details related to Replacement Policy, 
Refer to s/help/cancellation-returns.
http://auzaro.com/content/CancellationandReturns

11. Returns Policy

  • Definition: 'Return' is defined as the action of giving back the item purchased by the Buyer to the Seller on the website.
  • Following situations may arise:
    • Item was defective/not working.
    • Item was damaged during the Shipping process.
    • Products was / were missing in the box received.
    • Wrong item was sent by the Seller.

Return could also result in refund of money in most of the cases or as per the return policy of the seller.

Points to be noted:

    • Seller can always accept the return irrespective of the policy.
    • If Seller disagrees a return request, Buyer can file a dispute under the Buyer Protection Program applicable at the time of ordering.
  • We encourage the Buyer to review the listing before making the purchase decision. In case Buyer orders a wrong item, Buyer shall not be entitled to any return/refund.
  • Buyer need to raise the refund request within 10 days from the date of payment realization. Once Buyer has raised a return request by contacting Us on +91 9022990071/ logistics@auzaro.com, Seller while closing the return ticket can select one of the following:
    • Replace after shipment collection - Seller has agreed to wait for the logistics team to collect the shipment from the buyer before replacing it
    • Refund after shipment collection - Seller has agreed to wait for the logistics team to collect the shipment from the buyer before refunding
    • Refund without shipment collection - Seller has agreed to refund the buyer without expecting the original shipment back
    • Replace without shipment collection - Seller has agreed to replace the order without expecting the original shipment back
    • On certain select days as specified by the Website, separate policies may be applicable.
  • In the event the Seller accepts the return request raised by the Buyer, Buyer will have to return the product and then the refund shall be credited to the Buyers account depending on the mode of original payment and as per our "Returns & Cancellation Policy"
  • In case the Seller doesn't close the ticket in 5 days from the date of intimation to the Seller about the refund request, the refund request shall be settled in favour of the Buyer.

All the above are governed by the Returns & Cancellation policy available on www.auzaro.comand those laid down by the respective sellers.

12. Limitation of Liability

  • TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES PROVIDED BYwww.auzaro.com ON OR THROUGH THE SITE ARE PROVIDED "AS IS", "AS AVAILABLE" AND “WITH ALL FAULTS”, AND www.auzaro.com HEREBY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY WARRANTIES OF CONDITION, QUALITY, DURABILITY, PERFORMANCE, ACCURACY, RELIABILITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL SUCH WARRANTIES, REPRESENTATIONS, CONDITIONS, AND UNDERTAKINGS ARE HEREBY EXCLUDED.
  • TO THE MAXIMUM EXTENT PERMITTED BY LAW, www.auzaro.com MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE VALIDITY, ACCURACY, CORRECTNESS, RELIABILITY, QUALITY, STABILITY, COMPLETENESS OR CURRENTNESS OF ANY INFORMATION PROVIDED ON OR THROUGH THE SITES;www.auzaro.com DOES NOT REPRESENT OR WARRANT THAT THE MANUFACTURE, IMPORTATION, EXPORT, DISTRIBUTION, OFFER, DISPLAY, PURCHASE, SALE AND/OR USE OF PRODUCTS OR SERVICES OFFERED OR DISPLAYED ON THE SITE DOES NOT VIOLATE ANY THIRD PARTY RIGHTS; AND www.auzaro.com MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND CONCERNING ANY PRODUCT OR SERVICE OFFERED OR DISPLAYED ON THE SITES.
  • Any material downloaded or otherwise obtained through the Site is done at each User's sole discretion and risk and each User is solely responsible for any damage towww.auzaro.com’s computer system or loss of data that may result from the download of any such material. No advice or information, whether oral or written, obtained by any User from www.auzaro.com or through or from the Site shall create any warranty not expressly stated herein.
  • The Site may make available to User services or products provided by independent third parties.   No warranty or representation is made with regard to such services or products.   In no event shall www.auzaro.com and our affiliates be held liable for any such services or products.
  • Each User hereby agrees to indemnify and save www.auzaro.com, our affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from such User's use of the Site or Services (including but not limited to the display of such User's information on the Site) or from your breach of any of the terms and conditions of the Terms. Each User hereby further agrees to indemnify and save www.auzaro.com, our affiliates, directors, officers and employees harmless, from any and all losses, damages, claims, liabilities (including legal costs on a full indemnity basis) which may arise from User's breach of any representations and warranties made by User to www.auzaro.com, including but not limited to those set forth in Section 5 hereunder.
  • Each User hereby further agrees to indemnify and save www.auzaro.com, our affiliates, directors, officers and employees harmless, from any and all losses, damages, claims, liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly, as a result of any claims asserted by Third Party Rights claimants or other third parties relating to products offered or displayed on the Site. Each User hereby further agrees that www.auzaro.comis not responsible and shall have no liability to you, for any material posted by others, including defamatory, offensive or illicit material and that the risk of damages from such material rests entirely with each User.www.auzaro.com reserves the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with www.auzaro.com in asserting any available defenses.
  • www.auzaro.com shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort, equity or otherwise or any other damages resulting from any of the following:
    • The use or the inability to use the Site or Services;
    • any defect in goods, samples, data, information or services purchased or obtained from a User or any other third party through the Site;
    • violation of Third Party Rights or claims or demands that User's manufacture, importation, export, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the Site may violate or may be asserted to violate Third Party Rights; or claims by any party that they are entitled to defense or indemnification in relation to assertions of rights, demands or claims by Third Party Rights claimants;
    • unauthorized access by third parties to data or private information of any User;
    • statements or conduct of any User of the Site; or;
    • any matters relating to Services however arising, including negligence.
  • Notwithstanding any of the foregoing provisions, the aggregate liability ofwww.auzaro.com, our employees, agents, affiliates, representatives or anyone acting on our behalf with respect to each User for all claims arising from the use of the Site or Services during any calendar year shall be limited to the greater of (a) the amount of fees the User has paid to www.auzaro.com or our affiliates during the calendar year and (b) the maximum amount permitted in the applicable law.
    The preceding sentence shall not preclude the requirement by the User to prove actual damages. All claims arising from the use of the Site or Services must be filed within one (1) year from the date the cause of action arose or such longer period as prescribed under any applicable law governing this Term of Use.
  • The limitations and exclusions of liability to you under the Terms shall apply to the maximum extent permitted by law and shall apply whether or not www.auzaro.com has been advised of or should have been aware of the possibility of any such losses arising.
  • As discussed above, while availing any of the payment method/s available on the Website, we will not be responsible or assume any liability,

whatsoever in respect of any loss or damage arising directly or indirectly to You due to:

    • Lack of authorization for any transaction/s, or
    • Exceeding the preset limit mutually agreed by You and between "Bank/s", or
    • Any payment issues arising out of the transaction, or
    • Decline of transaction for any other reason/s.
    • All payments made against the purchases/services on Website by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Website will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Website.
    • Before shipping / delivering your order to you, Seller may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to Our Users.
  • Transactions, Transaction Price and all commercial terms such as Delivery, Dispatch of products and/or services are as per principal to principal bipartite contractual obligations between Buyer and Seller and payment facility is merely used by the Buyer and Seller to facilitate the completion of the Transaction. Use of the payment facility shall not render www.auzaro.com liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after sales or warranty services or fraud as regards the products and /or services listed onwww.auzaro.com's Website.
  • You have specifically authorized www.auzaro.com or its service providers to collect, process, facilitate and remit payments and / or the Transaction Price electronically or through Cash on Delivery to and from other Users in respect of transactions through Payment Facility. Your relationship with www.auzaro.com is on a principal to principal basis and by accepting these Terms of Use you agree that www.auzaro.com is an independent contractor for all purposes, and does not have control of or liability for the products or services that are listed on www.auzaro.com's Website that are paid for by using the Payment Facility..www.auzaro.com does not guarantee the identity of any User nor does it ensure that a Buyer or a Seller will complete a transaction.
  • You understand, accept and agree that the payment facility provided by www.auzaro.comis neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, receiving payment through Cash On Delivery, collection and remittance facility for the Transactions on the www.auzaro.comWebsite using the existing authorized banking infrastructure and Credit Card payment gateway networks. Further, by providing Payment Facility, www.auzaro.com is neither acting as trustees nor acting in a fiduciary capacity with respect to the Transaction or the Transaction Price.

13. Force Majeure

Under no circumstances shall www.auzaro.com be held liable for any delay or failure or disruption of the content or services delivered through the Site resulting directly or indirectly from acts of nature, forces or causes beyond our reasonable control, including without limitation, Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, flood, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance of third parties.

14. IntellectualPropertyRights

  • www.auzaro.com is the sole owner or lawful licensee of all the rights and interests in the Sites and the Site Content. The Site and Site Content embody trade secrets and other intellectual property rights protected under worldwide copyright and other laws. All title, ownership and intellectual property rights in the Site and Site Content shall remain with www.auzaro.com, our affiliates or licensors of the Site Content, as the case may be. All rights not otherwise claimed under the Terms or by www.auzaro.comare hereby reserved.
  • "www.auzaro.com", and related icons and logos are registered trademarks or trademarks or service marks of Group Holding Limited and related icons and logos are registered trademarks or trademarks or service marks of www.auzaro.com Limited, in various jurisdictions and are protected under applicable copyright, trademark and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.
  • www.auzaro.com may have independent third parties involved in the provision of the Services (e.g., the authentication and verification service providers).  You may not use any trademark, service mark or logo of such independent third parties without prior written approval from such parties.

15. Notices

  • All legal notices or demands to or upon www.auzaro.com shall be made in writing and sent to www.auzaro.com personally, by courier, certified mail, or facsimile to the following entity and address: 301, Gulmohar Apartments, Civil Lines, Nagpur 440 001 The notices shall be effective when they are received by www.auzaro.com in any of the above-mentioned manner.
  • All legal notices or demands to or upon a User shall be effective if either delivered personally, sent by courier, certified mail, by facsimile or email to the last-known correspondence, fax or email address provided by the User to www.auzaro.com, or by posting such notice or demand on an area of the Site that is publicly accessible without a charge. Notice to a User shall be deemed to be received by such User if and when:
    • www.auzaro.com is able to demonstrate that communication, whether in physical or electronic form, has been sent to such User, or
    • immediately upon www.auzaro.com posting such notice on an area of the Sites that is publicly accessible without charge.
    • You agree that all agreements, notices, demands, disclosures and other communications that www.auzaro.com sends to you electronically satisfy the legal requirement that such communication should be in writing.

16. General Provisions

  • Entire Agreement: Subject to any Additional Agreements, the Terms constitute the entire agreement between you and www.auzaro.com with respect to and govern your use of the Site and Services, superseding any prior written or oral agreements in relation to the same subject matter herein.
  • Independent Contractors: www.auzaro.com and you are independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by the Terms.
  • Unenforceability: If any provision of the Terms is held to be invalid or unenforceable, such provision shall be deleted and the remaining provisions shall remain valid and be enforced.
  • Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.
  • Effect of Waiver: www.auzaro.com’s failure to enforce any right or failure to act with respect to any breach by you under the Terms will not constitute a waiver of that right nor a waiver of www.auzaro.com’s right to act with respect to subsequent or similar breaches.
  • Assignment: www.auzaro.com shall have the right to assign the Terms (including all of our rights, titles, benefits, interests, and obligations and duties in the Terms to any person or entity (including any affiliates of www.auzaro.com). You may not assign, in whole or part, the Terms to any person or entity.
  • Governing Law: If you are from India, the Terms shall be governed by the laws of India and the parties to the Terms agree to submit to the exclusive jurisdiction of the courts of India. If you are from outside India, the Terms shall be governed by the laws of India without regard to its conflict of law provisions and the parties to the Terms agree to submit to the exclusive jurisdiction of the courts of India.  
    Jurisdiction: This Website originates from New Delhi. This Agreement will be governed by the laws of India, without regard to its conflict of law principles to the contrary. Neither you nor www.auzaro.com will commence or prosecute any suit, proceeding or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in courts located in New Delhi. By using this Website or ordering Products, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement. You hereby waive any right to trial by jury arising out of this Agreement and any related documents.
  • Statute of Limitation: You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website or Products or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.
  • Cessation of Operation: www.auzaro.com may at any time, in its sole discretion and without advance notice to you, cease operation of the Website and distribution of the Products.
  • Waiver of Class Action Rights: BY ENTERING INTO THIS AGREEMENT, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO JOIN CLAIMS WITH THOSE OF OTHER IN THE FORM OF A CLASS ACTION OR SIMILAR PROCEDURAL DEVICE. ANY CLAIMS ARISING OUT OF, RELATING TO, OR CONNECTION WITH THIS AGREEMENT MUST BE ASSERTED INDIVIDUALLY.
  • Termination: www.auzaro.com reserves the right to terminate your access to the Website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Website and www.auzaro.com may, in its sole discretion and without advance notice to you, cancel any outstanding orders for Products. If your access to the Website is terminated,. www.auzaro.com reserves the right to exercise whatever means it deems necessary to prevent unauthorized access of the Website. This Agreement will survive indefinitely unless and until www.auzaro.com chooses, in its sole discretion and without advance to you, to terminate it.
  • Domestic Use:www.auzaro.com makes no representation that the Website or Products are appropriate or available for use in locations outside India. Users who access the Website from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws.
  • Assignment. You may not assign your rights and obligations under this Agreement to anyone. www.auzaro.com may assign its rights and obligations under this Agreement in its sole discretion and without advance notice to you.

17.

If www.auzaro.com has suspicion or knowledge, that any of its buyers and sellers are involved in any activity that is intended to provide claims or information that is false, misleading or not genuine, then www.auzaro.com may while reserving its rights to initiate civil and/or criminal proceedings against member may also at its sole discretion suspend, block, restrict, cancel the Display Name of such buyer and seller and /or disqualify that user and any related users from availing protection through this program.
www.auzaro.com reserves its right to initiate civil and/or criminal proceedings against a user who, files a invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, www.auzaro.com may at its sole discretion suspend, block, restrict, cancel the Display Name [and its related Display Names] of such user and/or disqualify that user and any related users from availing protection through this program. Any person who, knowingly and with intent to injure, defraud or deceive, files a Fraudulent Complaint containing false, incomplete, or misleading information may be guilty of a criminal offence and will be prosecuted to the fullest extent of the law.

18. Agreement to Be Bound

By using this website or ordering products from this website you agree to be bound by all of the terms and conditions of this agreement.

 

 

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